MOST COMMON QUESTIONS
After selecting all the options you would like on your prescription order you will have the option to either send us the RX later via email (firstname.lastname@example.org) or you can upload your RX directly to your order.
You cannot input a prescription since we need a valid prescription from your doctor to process the order, you will have the option to send the RX later via email to email@example.com or you can upload it with the order before checkout.
We go by the manufacturer’s recommendations regarding which frames are eligible to have RX lenses installed. Unfortunately, due to some shapes and materials certain frames will not be eligible for prescription.
Not all frames are currently eligible for virtual try-on, we are working towards making all frames available for virtual try on soon. The other option for items that are not currently available for virtual try-on would be to order and try on since we have Free Domestic returns for US based orders.
Specific information regarding frames would require you to contact us directly, the sizing for the products is on the listing which should help determine if the frame will fit or not.